At Unleash Your Team, we take the time to understand your business’s unique needs and requirements before we cultivate a CSR staffing strategy aligned with your goals. If you’re looking for a skilled virtual insurance CSR, you’ve come to the right place! We at Unleash Your Team are adept in the insurance industry and have extensive experience in deploying dedicated customer service representatives and outstanding virtual insurance agents, championing businesses in one way or another through virtual staffing solutions.
The insurance industry is centered around people. With proper CSR staffing, you are then free to focus on the core of insurance services– building relationships. Your dedicated customer service representative offers remote customer support through digital channels such as email, live chat, or social media. They will help you manage your time-consuming back-of-office tasks, such as administrative work and clerical service, scheduling, conducting research, and collecting data quickly, and at the same time build rapport & interact to keep your customers happy.
You need to innovate to succeed. CSR staffing helps make your company more digitally savvy. Here’s how hiring a virtual insurance CSR from Unleash Your Team can help you:
Let your dedicated customer service representative handle inbound or outbound call routing. Customer support doesn’t only mean waiting around for customers to send queries. Your virtual CSR can also proactively seek out or engage with customers.
Messaging bots and automated responses can only do so much. Having a dedicated customer service representative ready to provide live chat support to your customers solves concerns faster and assures your customers that you’re there when they need you.
Some customers still value being able to deal with inquiries at their own pace. Businesses are required to take special and personalized care for busy customers as they lack time to wait in queues. Having a dedicated customer service representative to provide email support manages this kind of customer.
We understand the importance of finding the right fit for your business. Hence, we are committed to providing the best possible virtual staffing solution for each company we work with.
As a virtual CSR staffing agency, Unleash Your Team recruits, trains, and deploys top virtual insurance CSR and virtual assistants.
Hire a dedicated customer service representative for your insurance agency today! If you’re not satisfied with our service after the first week, don’t worry! We’ll give you your money back. It’s as simple as that. We not only promise you great service and efficiency— we guarantee it. Don’t believe us? Take our CSR challenge.
Do you want to lessen your work with our smart and experienced Virtual Assistants ?